SiliconDust HDHomeRun Guide de dépannage Page 10

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Symptom: Playing a recording in DVR software has video errors. Playing same
recording in VLC works.
If a recording is made by the DVR software and plays error-free in VLC then the problem is
most likely with the MPEG2 video codec or video drivers.
Check the nVidia/ATI/Intel website for the latest drivers for your video card.
XP / MCE 2005: Check the video (MPEG2) codec by using the following utility:
http://www.microsoft.com/downloads/details.aspx?FamilyID=de1491ac-0ab6-4990-943d-
627e6ade9fcb&displaylang=en
Vista: Check the video (MPEG2) codec by using the following utility:
http://mediacenterexpert.blogspot.com/2006/07/vista-media-center-decoder-utility.html
Symptom: Network packet loss
Check for any third party firewall or security software that might affect network
communication.
Check the speed and brand of the Ethernet interface:
Right click on My Network Places and choose properties.
Double click on the Local Area Connection icon to bring up the status page.
Check that the “Speed” is reported as 100Mbps or 1Gbps.Click Properties. Check the
brand/model of the network interface:
nForce based interface: Click Configure and switch to the Advanced tab. Disable
checksum offloading features.
Intel based interface: Click Configure and switch to the Advanced tab. Test with
alternative Interrupt Mitigation settings starting with “Extreme”.
Other chipsets: Click Configure are switch to the Advanced tab.
Increase the Receive Buffer size (if this option is present).
Test with the Interrupt Mitigation/Moderation setting both On and Off (if this
option is present).
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